SUPPORT
Frequently asked questions
Everything you need to know about PluginShift products, licensing, and support. Cannot find an answer? Contact our team.
PluginShift builds premium WordPress and WooCommerce plugins focused on performance, clean code, and dependable support. We help over 200,000 stores sell more and run faster.
Do your plugins work with the latest WordPress and WooCommerce?
Yes. We test every release against the latest stable versions of WordPress and WooCommerce, and we ship frequent updates to maintain compatibility.
How many sites can I use one license on?
It depends on your plan. Each license clearly states the number of sites it covers, and you can upgrade to a higher tier at any time from your account dashboard.
Do you offer a free trial or money-back guarantee?
Every paid plan is backed by a 14-day money-back guarantee, so you can try any plugin risk-free and request a full refund within 14 days if it is not the right fit.
While your license is active you receive automatic updates directly in your WordPress dashboard, including new features, compatibility fixes, and security patches.
What kind of support do you provide?
Our dedicated support team is available six days a week with a median first-response time under two hours. You also get access to detailed documentation and tutorials.
Can I upgrade or downgrade my plan?
Absolutely. You can change your plan anytime, and we prorate the difference so you only pay for what you use.
Will your plugins slow down my site?
No. Performance is our obsession. Our plugins use lean code, deferred assets, and smart caching so you gain capability without sacrificing speed.
Still have questions?
Our support team is happy to help. Reach out and we will get back to you fast.